Where it excels and where it fails

The staff were incredibly attentive and friendly, especially the front desk clerk. Breakfast service was also great, with a helpful attendant checking on us amidst a busy morning!

It was disappointing that the hotel didn't meet our expectations based on its quality. Our three rooms, while comfortable, lacked certain amenities we anticipated.

Didn't like anything, except friendly staff

I had a really enjoyable stay! The breakfast offered a nice variety, including some local dishes, and the free parking was a great perk. However, the walls were a bit thin, making it hard to find quiet moments.

It was just a great match for a weekend breather in Queretaro with good price value. The breakfast was a bit chaotic with not enough tables for everyone. Make sure to arrive early to grab a seat!

The room was cozy with comfy beds, and I loved the fast Wi-Fi. It's also conveniently close to some upcoming restaurants! really enjoyed my one night stay.

The homemade desserts were out of this world, truly the cherry on top of my culinary quest! Plus, the staff were super attentive and friendly, particularly the breakfast attendant who made sure we were all taken care of with a smile.

A bit of a bummer with a stained sheet on the bed, but honestly, the atmosphere still shined bright. Just a reminder that the quirks of travel can add a bit of flavor to the experience!

The hotel overall was decent, but the

check-in experience was quite unpleasant due to a misunderstanding. The room was comfortable and clean, and I appreciated the breakfast options. However, clarification on check-in procedures would improve guest satisfaction significantly.

great staff but room could use updates

The staff was incredibly attentive during check-in, managing a busy lobby with impressive calmness. The breakfast attendant greeted us warmly and ensured our needs were met while juggling multiple tasks. I really appreciated the cozy beds and fast Wi-Fi during my one-night stay, making it a comfortable experience.

The room felt a bit outdated, lacking some modern touches.

the air conditioning wasn't working properly 😕. but the breakfast was tasty with a good variety, and the front desk clerk was incredibly helpful. also, the room was clean and spacious!

Friendly staff and good breakfast, but the room's Wi-Fi was slow at times.

Recommend it for families with kids

The breakfast was decent, especially the chilaquiles,, and the place was clean and tidy. The staff was mostly attentive,, particularly the front desk lady, who was really nice and helped us check in smoothly even when it was busy.

The price was a bit on the higher side but overall it was acceptable.

The hotel offers a comfortable stay with excellent breakfast options and attentiveness from the staff. However, the cable TV service left much to be desired, and there were issues with the shower temperature. Overall, it’s a decent choice for a short visit.

amazing parks and landmarks within walking distance

I loved how the hotel was just a short walk from both Zenea Garden and Cerro de las Campanas, making it easy to enjoy those beautiful spots during my stay.